Legal Information
Terms & Conditions, Privacy & Cookie Policy
Last updated: 01/10/2025
Welcome to Search Away. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions, Privacy Policy, and Cookie Policy. Please read them carefully. If you do not agree with these terms, you should not use our website.
1. About Us
Search Away is a promotional platform showcasing holiday offers provided by independent travel agents and third-party suppliers. We are not a travel agency, tour operator, or holiday provider.
All holidays promoted on this website are supplied and booked directly with the relevant travel agent or travel supplier. We act only as a marketing platform and accept no responsibility for the fulfilment of any travel services.
2. No Liability for Holidays
All bookings, payments, amendments, and cancellations are handled exclusively between you and the travel agent or supplier advertising the holiday.
Search Away is not liable for any issues arising from your holiday, including (but not limited to) cancellations, changes, delays, quality of accommodation, flights, transfers, excursions, or any aspect of your trip.
Any claims, complaints, or disputes must be addressed directly with the travel agent or supplier responsible for your booking.
3. Prices & Availability
Prices displayed on Search Away are provided by independent travel agents or suppliers and are correct at the time the offer is uploaded.
Prices are subject to change and may vary at the time of booking depending on availability, exchange rates, taxes, or supplier adjustments.
Search Away cannot guarantee the accuracy of pricing or availability and accepts no responsibility for discrepancies.
4. Data Protection & Privacy Policy
Your privacy is important to us. This section explains how we handle your personal information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
4.1 Information We Collect
- Personal details you provide when making an enquiry or subscribing to updates (e.g. name, email address, phone number).
- Technical data such as IP address, browser type, and device information collected automatically when you use our website.
4.2 How We Use Your Information
- To connect you with the relevant travel agent or supplier for your enquiry.
- To provide updates, newsletters, or promotional content if you have opted in.
- To improve our website performance, user experience, and security.
4.3 Sharing of Information
- We only share your personal details with the travel agent or supplier relevant to your enquiry.
- We will not sell, rent, or trade your personal data with any third parties.
4.4 Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at: [Insert Contact Email].
5. Cookie Policy
Our website uses cookies and similar technologies to improve your browsing experience.
5.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us recognise you, remember your preferences, and improve website functionality.
5.2 Types of Cookies We Use
- Essential Cookies – Required for basic site operation.
- Performance Cookies – Collect anonymous data on how visitors use our site (e.g. Google Analytics).
- Functional Cookies – Remember your preferences and settings.
- Advertising Cookies – May be used to display personalised content or adverts (where applicable).
5.3 Managing Cookies
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
6. Intellectual Property
All content on Search Away, including text, graphics, logos, and images, is the property of Search Away or its content providers.
You may not copy, reproduce, or redistribute any material without prior written consent.
7. Third-Party Links
Search Away may contain links to external websites. These are provided for convenience only.
We have no control over and accept no responsibility for the content, policies, or services provided by third-party websites.
8. Limitation of Liability
Search Away provides information "as is" without any warranties, express or implied.
To the fullest extent permitted by law, we disclaim all liability for loss, damage, or inconvenience arising from the use of our website or reliance on the information displayed.
9. Changes to These Terms & Policies
We may update these Terms & Conditions, Privacy Policy, and Cookie Policy at any time without prior notice. The latest version will always be published on this page.
10. Governing Law
These Terms & Conditions, Privacy Policy, and Cookie Policy are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
